We are looking for an Insurance Call Center Advisor to provide healthcare advocacy services to Zest Health members in a call center environment. From helping members understand their insurance benefits to scheduling appointments with providers and investigating claim and billing inquiries, you’ll deliver exceptional concierge support alongside our team of registered nurses.

We are looking for a service-oriented candidate to join our team and grow with us. We need someone with an excellent phone presence that is detailed oriented and wants to deliver top-notch customer service within a health care contact center environment. The Appointment Coordinator serves as an initial contact for our members, via telephone, email and chat, and assists them in a manner consistent with Zest Health’s customer service philosophy.

We’re looking for an agile benefits expert to serve as a liaison between client services and our concierge contact center. You’ll leverage your employee benefits knowledge to arm our concierge advisors and coordinators with training and insight to understand, interpret, and communicate member benefit detail. Throughout the client life cycle, you’ll directly contribute to our clients’ success through applying your benefits expertise.